Free courier shipping:
- USA - DHL Express - usually 2-3 business days, excluding remote areas
- Canada - DHL Express - usually 3-5 business days, excl. remote areas. Local customs and duties are customers' responsibility.
- UK - UPS Express Saver - usually 1-2 business days, excluding remote areas
- EU - DHL Express - usually 1-2 business days, excluding remote areas
- All other countries - DHL Express - usually 3-5 business days, excluding remote areas. Local customs and duties are customers' responsibility.
Orders are dispatched same business day if ordered before 11am UK time, or next business day.
Excepting UK, all orders are shipped from Ballycoolin, Dublin, D11 PT97, Republic of Ireland. UK orders are shipped from Bedford, MK42 0LF.
We cannot ship to PO Boxes or equivalents (parcel lockers) as standard. If you need to ship to one of these, please contact us.
Deliveries will require a signature.
You will receive notifications to your email address, including the chance to manage the delivery date, so please ensure you give the correct email address at check-out.
Change of address
Orders are submitted for dispatch at 11am UK time each day. After this time, address details for an order cannot be changed.
Please see our full Terms of Service, including terms related to shipping, for more information.