Hardware Quality Engineer

About Us

Carv is creating a new category of sports technology by redefining the way skill-based sports are taught with cutting-edge hardware, real-time audio instruction, AI-driven data analytics and content curated by the best instructors in their industries.

Our first product focuses on skiing and was launched in 2016 after a record breaking Kickstarter campaign. Carv’s smart inserts retrofit to any ski boot to measure pressure and motion, data is then processed by your smartphone to deliver turn-by-turn coaching through your headphones and a breakdown of your technique in our app.

We’ve manufactured and shipped 21,000 units to date and are doubling production every year to keep up with demand. This is an outstanding opportunity to work in a fast growing VC backed sports technology start-up in London, alongside a fantastic team of hardware and software engineers, marketing and customer service experts who are all passionate about changing the paradigm of coaching.

The Role

As Carv grows, so too does our user-base, and with each year we manufacture exponentially more hardware to meet this demand. Quality hardware is crucial to the success of the business, and this means managing risk in our production process, troubleshooting issues rapidly and comprehensively, and ensuring that production takes place inside a quality system designed to deliver a perfect product, every time.

As a Quality Engineer, you will be responsible for ensuring effective production of these perfect products. Working within our Hardware team, you will be the voice of quality during the development of new products and implement and improve quality systems in our current manufacturing.

At Carv you will:

You will ultimately be accountable for ensuring that the Carv hardware is of the highest possible quality, and will have broad leeway to lead initiatives and summon resources from other areas of the wider business to accomplish this goal, for example Supply Chain for mass manufacturing, and Customer Success and Design for troubleshooting and development.

Some suggestions for projects would include:

  • Manage the overall Quality Assurance System (QAS) for the Carv hardware
    • Facilitate FMEA analysis of the product and processes.

    • Create control plans and flow diagrams describing the assembly process.

    • Communicate the control requirements with our suppliers.

    • Be accountable for the implementation and successful operation of our test fixtures, with support from the wider team.

  • Identify and troubleshoot quality issues
    • Liaise with the Customer Success team to swiftly identify and communicate quality issues to our suppliers.

    • Use root cause analysis techniques like Five Whys, 8D or similar to discover the root cause of manufacturing problems.

    • Suggest design or process changes to resolve issues for future production.

  • Manage the day-to-day engineering activities associated with mass production
    • Carry out inspections alongside our manufacturers of parts and issue approval for production.

    • Manage design and manufacturing documentation including technical drawings and design change requests where necessary.

  • Advise on the NPI process
    • Acting as “voice of quality” during the design process, analyse manufacturing processes and methods to ensure that quality is baked into future Carv hardware.

Requirements

The Necessities

  • Degree in quality, manufacturing, or mechanical engineering, or equivalent professional experience.

  • 3-5 years of experience in a quality or manufacturing environment.

  • Experience with root cause analysis tools like Five Whys or 8D.

  • Experience using FMEAs or similar analysis tools.

  • Experience in creation and control of manufacturing documentation including change management, control plans, and technical drawings.

  • Proficient in Solidworks or a similar 3D CAD package.

  • Strong communication and interpersonal skills

  • Strong analytical and problem-solving skills

  • Excellent project management skills

The Nice-to-Haves

  • Experience developing automatic testing fixtures.

  • Experience manufacturing consumer electronics or medical devices.

  • Loves skiing!

Location

UK. You would be expected to be in our London office for at least 2 days per week on average, so could be based partly remotely or full-time in the office. COVID permitting, this role may require travel to China for several weeks each year. You may also make use of our mountain office, in the centre of Innsbruck, Austria where we have company accommodation which can be used year round

Remuneration

  • £35k-£50k salary dependent on experience
  • Equity
  • Gear budget for work-related / skiing purchases
  • Option to work from our mountain office in Innsbruck, and use of Carv’s accommodation there any time of year.

Applications

To apply, please send a CV and cover email (no more than 250 words) to team@getcarv.com.

Please note that we will not accept graduates or recruiter submissions for this role.