Hardware Design Quality Engineer
Carv is creating a new category of sports technology by redefining the way skill-based sports are taught with cutting-edge hardware, real-time audio instruction, AI-driven data analytics and content curated by the best instructors in their industries.
Our first product, Carv, focuses on skiing and was launched in 2016. We are venture-backed and growing at a rapid pace, recording over 100 million skiing turns, doubling our user-base and selling out for 4 years in a row. We now deliver more hours of ski coaching than any other ski school every year.
We’ve manufactured and shipped 21,000 units to date and are doubling production every year to keep up with demand. This is an outstanding opportunity to work in a fast growing VC backed sports technology start-up in London, alongside a fantastic team of hardware and software engineers, marketing and customer service experts who are all passionate about changing the paradigm of coaching.
Each year Carv grows, we manufacture exponentially more hardware to meet this demand. Quality hardware is crucial to the success of the business, and this means managing risk in our production process, troubleshooting issues rapidly and comprehensively, making design changes to next-generation products to fix the issues and ensuring that production takes place inside a system designed to deliver a perfect product, every time.
As a Design Quality Engineer, you will be responsible for ensuring effective production of these perfect products and helping to design their future iterations. Working within our Hardware team, you will manage manufacturing, testing and troubleshoot existing products, help generate, prototype and evaluate new concepts and be the voice of quality during the development of new technology.
At Carv you will:
You will be responsible for ensuring that the Carv hardware operates at the highest possible quality, both during manufacture and in-use. Starting during design development you will help during concept generation, coordinate the manufacture of prototypes and make sure they are rigorously tested. Once approved, you will work with the Supply Chain team to make sure they are manufactured on spec, on time and to cost. In general, you will take a systematic approach to quality, performing analysis and testing to identify areas of weakness in the product design and manufacturing and act to improve them.
Manage quality during mass production:
Carry out inspections alongside our manufacturers of parts and issue approval for production.
Manage design and manufacturing documentation including technical drawings and design change requests where necessary.
Be accountable for the implementation and successful operation of our test fixtures, with support from the wider team.
Continuously monitor production alongside our manufacturers in-line with our Quality Assurance System.
Product development and testing:
Work with other team members to develop and test prototypes of our next generation of hardware.
Manage junior team members to collect data about product performance and use them to inform future design development.
Acting as “voice of quality” during the design process, analyse manufacturing processes and methods to ensure that quality is baked into future Carv hardware.
Have complete ownership of our Quality Assurance System (QAS):
Decide upon the correct balance between rigorous quality and speed.
Facilitate processes like FMEAs to analyse the product and processes.
Create control plans and flow diagrams describing the assembly process.
Communicate the control requirements with our suppliers and ensure their successful implementation.
Identify and troubleshoot in-the-field quality issues:
With the Customer Success team, identify and communicate quality issues to our suppliers.
Use root cause analysis techniques to discover the source of design or manufacturing problems.
Suggest design or process changes to resolve issues for future production.
Degree in design, manufacturing, mechanical or electrical engineering or similar, or equivalent professional experience.
2-5 years of experience in a manufacturing environment with a focus on quality.
Experience using FMEAs or similar analysis tools to systematically assess designs and processes.
Experience in creation and control of manufacturing documentation including change management and technical drawings.
Proficient in Solidworks, Fusion360, OnShape or a similar 3D CAD package.
Strong communication and interpersonal skills.
Strong analytical and problem-solving skills.
Detail orientated with excellent project management skills.
Experience working with manufacturers in the Far East, including on site visits.
Experience with product development in a highly regulated industry such as pharmaceuticals, medical devices, aerospace etc.
Experience developing automatic testing fixtures.
Experience manufacturing consumer electronics or medical devices.
Experience automating analyses with Python.
Scientifically rigorous with a good understanding of statistical significance.
UK. You would be expected to be in our London office for at least 2 days per week on average, so could be based partly remotely or full-time in the office.
COVID permitting, this role may also require foreign travel to China or other locations for up to two months per year, spread across the year.
During the Northern hemisphere ski season, travel and work in Innsbruck will be possible for upto one month.
Salary: £35,000 - £50,000 per annum, depending on experience
Options: Equity in the business
Equipment budget: £1k
Accommodation in and transport to Innsbruck as and when required
Please send a CV and short covering email (250 words max) to email@example.com.
Please note that we will not accept graduates for this role.