Carv Returns Policy

Updated 14th October 2024

100-Day Love It Guarantee

We stand behind the quality and innovation of Carv. If for any reason you don’t feel that Carv meets your expectations, you can return it within 100 days of delivery for a full refund.

Returns

We're sorry if Carv has not worked out for you for any reason. We offer hassle free returns within 100 days of delivery, for which we offer a full refund including any membership fees that were paid upfront and unused.

Should you wish to request a return please follow this link. Here you will be able to submit your request and generate a return label for your unit. You will need your Order Number (including the #) and the email address you used to purchase Carv.

We request that your Carv is returned in the original packaging if possible. Provided your return request is approved, your account will be fully refunded once your unit is received and inspected by our warehouse team. Please allow 14 days for the money to arrive in your account. You will be responsible for the cost of return shipping.

Pre-order Cancellation

As per our Terms of Service, you may cancel your pre-order up to the dispatch without giving any reason and receive a full refund. To do so, please contact us. After dispatch, please refer to the Returns Policy above.