Full instructions to set up your Carv unit will be in the product box, or you can watch a video on the complete installation process here.

In order to have your run added to the Ski IQ leaderboard, you must first make 10 turns to ensure consistency and reliability in the metrics we calculate from the data collected by your Carv units.

To get your score on the leaderboard please go to the Carv app and complete the following steps:

• Select the three dots in the bottom right-hand corner of the screen

• Scroll down and select the “Settings” tab

• Click “Visible on leaderboard” and toggle the switch to on. The switch will be blue if it is on.

There are three modes you can choose from when skiing with Carv:

Free ski mode - This mode tracks your skiing and analyses your overall technique to give you a Ski:IQ™, with audio feedback and tips once you get on a lift.

Training mode - There are 4 drills, with 20 levels to complete for each, with real time feedback delivered through your headphones.

Monitor mode - Hear a live direct feed for a specific metric on every turn. These metrics as some of the most important for achieving a high Ski:IQ™.

We would always recommend installing your Carv sensors into your ski boots before travelling in order to prevent them from getting damaged during transit.

As for your Carv trackers; each tracker contains a lithium polymer battery, so remember to store these in your hand luggage when travelling by air. Certain airlines will require you to declare capacities in order to fly with batteries in your hand luggage. The Carv battery capacity is 720mAh per tracker.

To find out which size of Carv you need please see our full article on sizing here:

Carv sizing guide

If your insert is slightly too big and bending at the edges or too small and has some space around it then please read our article here:

What if my Carv inserts are too big or too small?

Users can now launch ski sessions and repeat ski tips with Siri Shortcuts - which can be triggered either via a voice command or by tapping the shortcut in the Shortcuts app (which is installed on iOS and WatchOS by default).

All you need to do is add the shortcuts via the menu screen in the "More" tab and then the shortcuts will appear in the "shortcuts" app on your watch (and phone).

To pair your trackers make sure the trackers are charged and awake. If you have put your trackers into hibernation mode manually or if they have not been used for over 7 days, you will need to wake them by plugging them into a power source. Then follow these steps in the Carv app:

• Select the three dots in the bottom right hand corner of your screen (cog icon if on Android and app version 5.4.0)

• Go to the “Setup Carv” tab at the top of your screen

• Next select “Setup left”

• Place the charged tracker directly under the phone and press “Pair”

• Repeat these steps for the right tracker

To save battery between ski sessions your Carv trackers will go to sleep if left unplugged for 60 minutes or more. The device can be woken at any time by plugging the inserts into the trackers again.

You do not need to turn your Carv off to store it. Carv will automatically hibernate (to protect battery health) if it is left unused for more than 7 days. To wake your hibernating Carv, simply charge the battery packs before you next go skiing.

There are several factors that affect the rate at which trackers charge including voltage and temperature. On average it should take approximately 4 hours for a tracker to charge from 0% to 80%, at which point your tracker light would turn green.

The battery of your trackers should last for three consecutive days after a full charge.

The Carv logo on each tracker lights up to indicate the following:

• (While charging) Solid red = needs more charging

• (While charging) Solid green = charged to 80% +

• (While charging) Flashing red = charging issue

• (When trackers are paired to the app) Intermittent blue flashes = successful bluetooth connection