Ski:IQ™ is a measure used to assess your skiing ability. This year* Carv calculates Ski:IQ™ using machine learned weightings of the 10 performance metrics which allows Carv to adjust which metrics to prioritise in your score, based on your skiing, the pitch and the terrain.

Different runs, and different skiers, may have different metric weightings used to calculate your Ski:IQ™, ensuring that our coaching is relevant to your level, and the terrain you’re skiing.

* These features will be available in the Carv app beginning November 5th 2024

The Carv app and instruction is currently only available in English.

We will be looking to translate Carv into other languages in the future, but we are currently focusing on really nailing the instruction in English before we commit to translating the product into other languages.

Carv is designed for a range of abilities, from early intermediate level skiers all the way through to advanced skiers and instructors.

If you are a complete beginner and have never skied before, we suggest you take a few lessons to become self-sufficient on the mountain. You will need an in-person lesson to teach you the fundamentals of skiing, as well as to catch you if things go wrong! After you have got the basics Carv will be perfect to help you improve and really nail down your technique.

To hear some stories from our Carv users, please click here to read out blog article that features users at a range of ability levels.

There is no version of Carv currently available for snowboarding.

Yes - Carv goes wherever you go!

Last season, we introduced terrain detection. So, Carv can automatically detect the difficulty and snow type that you're skiing on - taking into account steepness and terrain variability (bumps, variable, powder). Carv will adapt your score based on the terrain so you're always rewarded for keeping your form when things get dicey.

This year, we’ve been working hard on improving our coaching to suit the snow. So, whether you’re in powder or bumps, we’ll be able to provide terrain specific coaching that’s relevant to you!

No, Carv uses bluetooth to function. All of your tracking, analysis, and coaching occurs on your phone without the internet.

Internet is required to upload your data to our server. When you connect to the Internet, you’ll appear on our leaderboards, your runs will be visible from your activity page. By going to “Settings” > “Data Syncing”, you can choose whether you want your activity data to be uploaded using mobile data or only when connected to Wifi.

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We would always recommend installing your Carv Inserts into your ski boots before travelling in order to prevent them from getting damaged during transit.

As for your Carv Battery Packs; each Battery Pack contains a lithium polymer battery, so remember to store these in your hand luggage when travelling by air. Certain airlines will require you to declare capacities in order to fly with batteries in your hand luggage. The Carv battery capacity is 720mAh per Battery Pack.

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Your Carv Sensors each contain a lithium polymer battery, so remember to store these in your hand luggage when travelling by air. Certain airlines will require you to declare capacities in order to fly with batteries in your hand luggage. Their battery capacity is 300mAh per Sensor.

Whilst Carv has not been optimised for indoor use and we do not officially support it, skiing detection is now possible indoors as we have changed our turn detection to no longer require GPS.

Any functionality that still requires GPS such as measuring speed and distance is often not possible when skiing indoors. Usually, you will not receive chairlift tips on indoor lifts or button lifts as this requires GPS to detect your change in altitude.

When skiing with intermittent or no GPS signal, your phone may not pick up a resort, or pick up an incorrect resort. Unfortunately, we are unable to change this retrospectively. If you would like an incorrectly recorded session to be deleted, please contact our customer service team.

iOS

Carv requires a minimum of iOS 16 or higher, though we always recommend that you use the latest version of iOS.

Android

Carv requires a minimum of Android 9.0 to run, and your phone must support Bluetooth 4.2.

Your device must have Google Play services installed. To read more about android compatibility please see our in depth article here.